1. Submit a deletion request
Send the request from the email used for the Tevie account. Tevie may request the minimum additional information needed to verify account ownership.
Do not send a password, Tesla access token, private key, or payment-card number.
2. Data deleted
- Tevie account and sign-in connections
- Tesla OAuth tokens and granted-access records
- Connected vehicle information and premium-vehicle binding
- Trip, charging, precise-location, simplified-route, and aggregate records
- Notification rules, device push tokens, and notification history
After identity verification, data will be removed from active systems within 30 days unless retention is required by law.
3. Limited retention
Deletion-request evidence, billing and refund records, fraud-prevention records, and security records may be retained separately when required by law or a legitimate purpose. Backup copies will be removed within an additional 30 days after deletion from active systems.
4. Revoke Tesla access
When deletion is verified, Tevie will discard stored Tesla tokens and stop new collection. Users may also revoke Tevie independently from Tesla’s third-party application management interface.
5. Cancel app-store subscriptions separately
Deleting a Tevie account may not automatically cancel an Apple App Store or Google Play subscription. If a paid subscription is active, cancel automatic renewal from the applicable app store before deleting the account.
Need help?